At Chara Culture, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following information when you visit or shop with us:
- Personal details: Name, email address, phone number, shipping/billing address.
- Payment information: Processed securely through our payment providers (we do not store full card details).
- Website usage data: Such as IP address, browser type, and browsing behavior, through cookies or analytics.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders.
- Communicate with you about purchases, promotions, or updates.
- Improve our website, services, and customer experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
- We do not sell or rent your personal information to third parties.
- We may share data only with trusted service providers (such as payment processors and delivery partners) to complete your orders.
- We may disclose information if required by law.
4. Cookies
Our website uses cookies to improve your browsing experience. Cookies help us understand how visitors use the site and allow us to personalize content. You can disable cookies in your browser settings, though some features may not work as intended.
5. Data Security
We take data protection seriously. Your information is stored securely, and we use industry-standard measures to prevent unauthorized access, loss, or misuse.
6. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Request corrections to inaccurate information.
- Request deletion of your data (subject to legal or order obligations).
- Opt out of marketing emails at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.
8. Contact Us
If you have questions about this policy or how your information is used, please contact us at:
support@characulture.com
At Chara Culture, your trust means everything. We are committed to protecting your information while celebrating culture through fashion.