Terms & Conditions
Welcome to Chara Culture. By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.
1. General
- Chara Culture is a fashion brand specializing in curated African wear for women.
- By using this website, you agree to comply with these terms and our policies (Return Policy, Privacy Policy, etc.).
- We reserve the right to update or modify these terms at any time.
2. Products & Orders
- All items are subject to availability.
- Product descriptions and prices are accurate to the best of our ability. Slight variations in fabric, color, or design may occur due to the uniqueness of African textiles.
- Once an order is placed and confirmed, you will receive an email confirmation.
3. Pricing & Payments
- All prices are listed in Nigerian Naira (₦).
- We accept payments through the secure methods provided at checkout.
- Chara Culture is not responsible for charges, fees, or exchange rates applied by your bank or payment provider.
4. Shipping & Delivery
- Delivery timelines are estimates and may vary due to logistics or unforeseen circumstances.
- We are not liable for delays once an item has been dispatched.
- Customers are responsible for providing accurate shipping information.
5. Returns & Exchanges
- Returns are accepted within 7 days of delivery, following our Return Policy.
- Items must be unused, unwashed, and in original condition.
- Customized or made-to-order items are final sale and cannot be returned.
6. Intellectual Property
- All images, designs, and content on this website are the property of Chara Culture.
- You may not copy, reproduce, or use our materials without written permission.
7. Liability
- Chara Culture is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- All clothing should be cared for according to the provided care instructions.
8. Governing Law
- These terms are governed by the laws of the Federal Republic of Nigeria.
- Any disputes shall be resolved under Nigerian law.
Thank you for shopping with Chara Culture. By placing an order, you agree to these Terms & Conditions and support our vision of bringing African heritage into modern fashion.